FAQ

You can enjoy our delicious pies through several convenient options: Online Store: Order directly from our website through Our Menu for home delivery. On-Site Locations: Our pies are available at select location, currently at Citadel mall food court, 2070 Sam Rittenberg Blvd #200, Charleston, SC 29407, United States. Opening soon at the Northwoods Mall Food Court. Farmers Markets/Events: We also sell our pies at local farmers markets and events. Check our website or social media for upcoming appearances! If you have a specific location in mind or need assistance finding a location near you, please contact our customer service team by email: service@piekingcafe.com or by phone: (843)749-8537

We take great care in delivering our pies to ensure they arrive fresh and delicious! Here’s how our delivery process works: Delivery Options: We offer our pies for delivery through UberEats. Delivery Areas: Our pies are delivered to [insert delivery areas or regions]. Delivery Timeframe: Orders are typically delivered within [insert timeframe, e.g., 1-3 business days] after placement. Packaging: Each pie is carefully packaged to maintain its freshness and quality during transit. For any special delivery requests or questions, please reach out to us at [insert contact information].

To order your favorite pies online, simply follow these steps: 1. Visit our menu page 2. For delivery: Select the Uber icon to process your order through directly on UberEats. 3. For pickup or shipping: Navigate through our menu to explore the variety of pies we offer. 4. Select your pie: Click on the pie you wish to order for more details. 5. Add to cart: Choose the size and quantity, then click "Add to Cart." 6. Checkout: Once you’re ready, proceed to checkout by clicking on the cart icon. Fill in your shipping information or select pickup, and add your payment details. 7. Confirm your order: Review your order summary and click “Place Order” to finalize your purchase. If you have any issues during the ordering process, feel free to contact our customer service team by email: service@piekingcafe.com or by phone: (843)749-8537

We appreciate your interest in custom orders! While we currently do not offer custom pie orders, we invite you to explore our extensive selection of over 50 delicious flavors available throughout the year. From classic favorites to unique seasonal offerings, there’s something for everyone to enjoy! Whether you’re craving a rich chocolate cream pie or a fresh fruit tart, we’re confident you’ll find a flavor that delights your taste buds. If you have any questions about our menu or need recommendations, feel free to reach out!

Yes, we do ship our pies across state lines! We want to ensure that you can enjoy our delicious offerings no matter where you are. Our standard shipping time is typically 3-7 business days, depending on your location. For those who can’t wait, we also offer an overnight shipping option for a quicker delivery. Simply select your preferred shipping method at checkout, and we’ll take care of the rest!

To ensure you receive your pies fresh and ready to enjoy, we kindly ask for a lead time of 24 hours for both pickup and shipping orders. If you're in a hurry, we also offer the convenience of delivery through Uber Eats for select locations, allowing you to enjoy our pies without any delay. Just place your order through the Uber Eats app and have your favorite pie delivered right to your door!